Icon and link to opening hours
Opening hours
Icon and link to contact information
Contact us
Icon and link to webcams
Webcams
Icon and link to information about lifts, slopes, and tracks
Slopes & Tracks
Icon and link to maps
Maps
Sveriges flagga
Sv

Stay Information to our guests

Here, we have gathered important information about check-in and check-out, as well as other details that are good to know before your stay at Idre Fjäll.

Digital Check-in

Check-in from 16.00

If you are staying in one of our accommodations equipped with digital locks, you will receive an text message with instructions no later than 16.00 on the day of arrival. The text message will contain instructions on how to check-in and access the door code to your accommodation.

Selected accommodations in Centrumbyn, Fjällbyn, and Skogsbyn
Unlock the door by entering the code you received in the check-in text message. The lock will open after a few seconds. If you enter the wrong code three times, the code box will be blocked for three minutes. To lock the door, lift the handle upward.

Selected accommodations in Gammelbyn
Enter the code you received in the text message, followed by the padlock symbol, to open the key box. There is a fixed key and a loose key inside the box. Please consider storing the loose key in the box during your stay as well.

If you haven't received a text message or need assistance
If you haven't received your text message or need assistance, you can contact the reception at +46 (0) 253-41253. If the reception is closed, you can contact the emergency number at +46 (0) 70-5321963.

Groups

Check-in from 16.00

Check-in for groups takes place only at the reception at the Square. A maximum of one contact person per group is welcome to check in and collect lift passes, trail passes, and meal bands.

Cabins & Apartments

Check-out before 10:00

You check out by leaving your keys in one of the key boxes located to the right, just before the bridge when viewed from the Square.

Pernilla Wiberg Hotel

Check-out before 11:00

You check out at the hotel’s reception.

Camping

Check-out before 12:00

To check out, follow the instructions you receive in the text message sent on the day of departure.

Digital locks

Check-out before 10:00

Selected accommodations in Centrumbyn, Fjällbyn, and Skogsbyn
To check out, please follow the instructions in the text message sent prior to the departure day. Lock the door by lifting the handle upward. Your code will cease to function after check-out.

Selected accommodations in Gammelbyn
To check out, please follow the instructions in the text message sent prior to the departure day. Ensure that the spare key is placed in the key box upon departure.

Charge Your Electric Car

Idre Fjäll is enhancing its sustainability efforts, and a natural part of this is offering our guests electric car chargers to power electric vehicles and hybrid cars.

We have now installed 64 state-of-the-art chargers. These are located at Charlies, Hyllan in the South, Pernilla Wiberg Hotel, SkiCenter South, Ski Stadium, and the central parking lot just below the Square. The outlets are Type 2.

The charging stations are connected through a system that manages charging currents and payments in a well-established way, making it convenient for you as a guest. You only need to download the Waybler app and follow the instructions in the app or at the charging stations.

We also have several accommodations equipped with charging posts (and more are on the way). Keep an eye out for the charging symbol when booking your accommodation.

The charging system is supplied by Next Green AB and is based on products from Waybler – a market leader in charging solutions for parking lots and multi-family buildings.

Energy efficiency tips

We at Idre Fjäll prioritize environmental work as an important part of our vision, "Idre Fjäll 2037 – a future closer to nature", and reducing unnecessary energy consumption is a crucial aspect. We have taken several measures to achieve this before the upcoming winter season, but we also need your help as a guest.

Please follow these tips to make the mountain more energy efficient:

  • Do not block the elements with furniture or bags.
  • Turn off products in stand-by mode and unplug them when not in use.
  • Maintain the indoor temperature at a maximum of 20 degrees.
  • Be weather-smart when ventilating; open windows wide for a short time instead of slightly for a long time. Also, turn off the thermostats on the elements.
  • Shorten your shower time to reduce energy and water consumption.
  • Use the dishwasher instead of washing dishes by hand, and choose the eco program if available.
  • Make use of the sauna instead of leaving it unused.

Charging of electric car

  • It is prohibited to use the engine heater socket or wall sockets inside the accommodation for charging your car.
  • Charging should be done in accommodation with designated chargers or the car parks within Idre Fjäll that offer charging services.
  • Guests must comply with the regulations regarding charging electric cars in the cabin/apartment, and any violations will be charged with a fine of 2,000 SEK. Every instance of violation will be documented.

Health care

Medical office Idre Fjäll

We refer to the Health advice hotline and the Health care centre in Särna. In case of emergencies, always dial 112.

Health advice hotline and Health care centre

If you need medical advice you can contact the Health advice hotline. Call +46 (0) 771 11 77 00; the line is open 24/7.

If you need medical attention, you can visit the Health care center in Särna. The phone number is +46 (0) 253 49 87 00. Remember to always bring your European Health Insurance Card with you.

Emergency

In case of emergency, call 112!

Pharmacy

There is no pharmacy in the Idre region. The nearest pharmacy can be found in Sälen (110 kilometers away), or Älvdalen (120 kilometers away). Therefore, ensuring you have all the medications you need for your entire stay in Idre before traveling is important.